a71con believes that gambling should always be a form of entertainment — never a source of financial stress or emotional harm. This page outlines the tools, limits, and support resources available to every player in Bangladesh to help you stay in control and play responsibly.
At a71con, we take our responsibility to the players of Bangladesh seriously. We understand that while the vast majority of our players enjoy our casino games and sports betting purely for entertainment, a small number of individuals may develop an unhealthy relationship with gambling over time.
That is why a71con has invested in a comprehensive suite of responsible gaming tools, a trained 24/7 support team, and clear policies to protect every player — and particularly those who may be vulnerable. We are committed to never exploiting a problem gambler and to acting swiftly whenever a player requests help.
Responsible gaming at a71con is not a checkbox exercise. It is a core operating principle. If at any point gambling stops being enjoyable for you, we want to hear from you immediately so we can help.
Gambling outcomes are determined by certified Random Number Generator software and live dealer mechanics — they are inherently unpredictable. No strategy, system, or betting pattern guarantees a win. Never gamble with money you cannot afford to lose, and never view gambling as a means of generating income or recovering financial losses.
a71con operates as an adults-only platform. All players must be at least 18 years of age to register an account, make a deposit, or place any bet on the a71con platform. This rule is absolute and applies to every player in Bangladesh regardless of circumstances.
Age verification is conducted at the point of registration and may be re-triggered at any time during the lifecycle of your account, particularly before your first withdrawal is processed. Players who cannot verify their age will have their accounts suspended and any funds held pending review.
If you are a parent or guardian and believe that a minor is attempting to access or has accessed a71con, please contact us immediately at [email protected]. We will investigate all such reports as a priority.
To confirm you are 18 or older, a71con may request one or more of the following documents:
All submitted documents are handled securely in accordance with our Privacy Policy. Verification is typically completed within 24 hours of document submission.
Problem gambling can develop gradually and is not always obvious to the individual experiencing it. Honest self-reflection is a powerful first step. Review the questions below and consider whether any of them apply to your current relationship with gambling.
If you answer "yes" to three or more of these questions, we strongly encourage you to reach out to the a71con support team to discuss your options, including activating self-exclusion or deposit limits. You do not need to wait until things get worse — we are here to help at any stage.
If you feel it is time to take a break from a71con, self-exclusion is the most effective tool available. Here is how to activate it.
Email [email protected] with the subject line "Self-Exclusion Request". Include your registered username and the duration you wish to self-exclude: 3 months, 6 months, 1 year, or permanent exclusion. You may also request immediate account suspension without specifying a duration if you need help right away.
Our support team will verify your identity to ensure the request is being made by the account holder. This is a quick process and is in place solely to protect you from unauthorised exclusion requests. We action self-exclusion requests as an absolute priority — faster than any other support ticket type.
Once confirmed, your a71con account will be suspended immediately. You will receive a confirmation email. You will not be able to log in, deposit, withdraw, or place bets for the duration of the exclusion period. Any active bonus offers on your account will be cancelled.
All promotional emails, bonus notifications, and marketing messages from a71con will cease immediately upon activation of self-exclusion. You will not receive any communications that could tempt you to return to gambling during your exclusion period.
For fixed-term exclusions (3 months, 6 months, 1 year), your account will not automatically reactivate when the period ends. You must contact support and formally request reinstatement, which includes a welfare check conversation with our team. Permanent exclusions cannot be reversed. We encourage players returning from self-exclusion to set deposit and loss limits from day one.
Self-exclusion from a71con applies only to the a71con platform. If you feel you need to exclude yourself from all online gambling, we strongly recommend seeking additional support and using wider self-exclusion tools available through recognised problem gambling organisations. We encourage every player to address problem gambling comprehensively, not only on a single platform.
If gambling is affecting your life, your finances, or your relationships, do not wait. Reach out to the a71con support team or speak to someone you trust. Help is always available.
The a71con responsible gaming support team is available around the clock — every day of the year, including Eid, public holidays, and weekends. No matter what time it is in Bangladesh, someone is available to help you.
[email protected]You do not need to be in crisis to contact us. If you simply want to set a deposit limit, activate reality checks, or reduce your loss limit before your next session, our team will help you configure the right settings in minutes.
"Responsible Gaming Request"Every responsible gaming conversation with the a71con team is treated with complete confidentiality and without judgment. We are not here to lecture you — we are here to support you. All requests are handled discreetly and professionally.
Within 2 hours (self-exclusion: immediate)Responsible gaming is the foundation of everything we do at a71con. When you are ready to enjoy our games, explore our full casino, check our FAQ, or review your account — we are ready for you.